Solario Inc. ("Solario," "we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect personal information when you visit our website or request a solar quote for properties in Ontario.
Information we collect
When you submit a quote request, contact form, or support inquiry, we may collect:
- Name, email address, and phone number
- Property address, city, and postal code
- Electricity usage details and product interests you provide
- Messages or comments you send us
We also collect standard website usage data such as browser type, pages visited, and referring URLs through normal server logs and analytics tools.
How we use your information
We use your information to:
- Prepare and deliver custom solar proposals and quotes
- Respond to your questions and provide customer support
- Schedule site assessments and coordinate installations
- Process rebate and incentive applications you authorize us to handle
- Improve our website and services
Sharing your information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business — such as CRM systems, email providers, or installation partners — only as needed to serve you. We may also disclose information when required by law.
Data retention
We retain your information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required by law.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@solario.ca. Ontario residents may have additional rights under applicable privacy legislation.
Security
We use reasonable administrative and technical measures to protect your information. No method of transmission over the internet is completely secure.
Contact us
For privacy-related questions, contact Solario Inc. at info@solario.ca or (437) 872-0700.